By registering or using tq99, you consent to this Privacy Policy. If you have any questions, please reach out to our support team.
1Introduction
Tq99 is a trusted online gaming platform, and we place the highest priority on our members' privacy. This Privacy Policy ("Policy") explains how tq99 collects, stores, and uses your personal information.
We understand how valuable your data is to you. That is why tq99 never collects your information without a valid reason, and never sells it to third parties without your consent. This policy has been developed in accordance with international data protection standards.
This policy applies to tq99's website, mobile platform, and all associated services.
2What Information Is Collected
Tq99 only collects information that is necessary to operate the platform and provide services to members. No excessive or unnecessary data is ever requested.
| Data Type | What's Included | Why It's Collected |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account Communications & Security Alerts |
| Financial Information | Payment method type, transaction history | Payment Processing & Fraud Prevention |
| Technical Data | IP address, device information, browser type | Security & Platform Improvement |
| Usage-Related | Gaming history, preferences, session data | Experience Enhancement & Personalization |
3How Your Information Is Used
Tq99 uses your information for the following purposes:
- Account Management: To secure registration, login, and account safety.
- Service Delivery: To deliver gaming services, process payments, and complete withdrawals.
- Contact: To send important updates, bonus offers, and security-related messages.
- Fraud Prevention: To detect unusual activity and protect members.
- Legal Obligations: To meet regulatory and compliance requirements.
- Improvement: To analyze data and improve your platform experience.
Tq99 never sells or rents your information to third parties for advertising purposes.
5How Long Is Information Retained
Tq99 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a specified period to meet legal and regulatory requirements.
- Transaction data: minimum 5 years.
- Identity verification data: 3 years after account closure.
- Contact information: for the duration your account remains active.
- Technical logs: up to 12 months.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
6Security Measures
Tq99 uses industry-standard technologies and processes to protect your data. Our security measures are continuously updated to address emerging threats.
- SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption.
- Password Hashing: Passwords are never stored in plain text — only encrypted hashes are retained.
- Two-Factor Authentication (2FA): Optional two-factor authentication is available to enable.
- Firewall & Monitoring: Servers are monitored 24/7 and any suspicious activity is blocked immediately.
- Regular Audits: Our security measures are regularly audited by independent third parties.
No tq99 employee can view your complete payment details. All sensitive information is stored in encrypted form.
7Cookie Policy
Tq99 uses cookies on its website and platform. Cookies are small text files stored in your browser that help improve your browsing experience.
Cookie Types:
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your preferences (language, theme).
- Analytics Cookies: To understand site usage patterns — collects anonymized data only.
You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
8Your Rights
As a tq99 member, you have several rights over your own data. We respect these rights and act on them as promptly as possible.
Right to Access
You have the right to request what information tq99 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data, subject to applicable conditions.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You may request your information in a machine-readable format.
Right to Object
You may object to certain types of data processing.
To exercise any of these rights, contact tq99's support team. Please note that in some cases, legal obligations may limit the extent to which certain rights can be fully applied.
9Information on Minors
tq99 does not provide services to anyone under the age of 18. Any account identified as belonging to a minor is immediately suspended and all associated data is permanently deleted.
If you believe a minor has registered an account on tq99, please contact our support team immediately. We will take prompt action.
10Policy Updates
Tq99 may update this Privacy Policy from time to time. Members will be notified of significant changes in advance via email or platform notifications.
Continued use of the platform after any policy changes takes effect will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
The date of the latest update to this policy is indicated at the top of the page.
11Contact
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 live chat available directly within the platform.
We typically respond to requests within 48 business hours. For more complex matters, it may take a little longer — we will keep you updated throughout.
Why You Can Trust tq99 With Your Privacy
Encrypted Protection
All data on tq99 is encrypted with 256-bit SSL. Your information remains protected at every stage of transmission.
No Data Sales
Tq99 never sells your personal information to advertisers or any other third parties.
Secure Servers
Tq99's data servers are monitored 24/7. The latest technologies are used to defend against cyberattacks.
In Your Control
At tq99, you can view, correct, and request deletion of your personal information.
Regular Audits
Tq99's privacy and security measures are regularly reviewed by independent experts.
Real Support
Tq99's support team is ready to honestly assist with any privacy-related concerns.